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Frequently asked questions


A great deal of information can be found on our website. Even so, certain things may be a little unclear to you. You will probably find the answers to your questions below.  


How secure is SuperVision?

Security is vitally important. We have safeguarded security in SuperVision by ensuring that all our services comply with KPN’s security policy (KSP) (https://ciso-ksp.kpnnet.org/framework/KSP). In addition, access to SuperVision can only be obtained through KPN GRIP (https://grip.kpn.com/nl).

Can I use SuperVision if I don’t buy the licences from KPN?

Yes, you can. You don’t have to purchase your Microsoft licences from KPN. However, in the near future, new functionalities will be added to SuperVision that will not be available to clients who purchased their licences elsewhere.

Can SuperVision be integrated into other systems?

SuperVision has been integrated into OneBase. We are working on integrating it with other tools, including ITSM tools.